Help! I need Somebody..Help! Not just Anybody..

Help. Help, HELP. I have got this bluddy (Shakespearean spelling) TV and can't, CAN'T get it set up properly. The man in Peter Jones said it was terribly easy to do. Huh!! If that's terrible easy then I'm a monkey's uncle. I need a fixer, no, I need THE FIXER.

I'll start at the beginning. Several days ago I decided that I'd had enough of being pathetic, and went on-line to buy this TV (Samsung, 26", built-in Freeview, HD Ready), which I'd seen in Peter Jones and had been advised (by the Salesman) to buy on-line as I would get free delivery on top of the free 5 year guarantee. Seemed like a good deal. So I sallied bravely forth (on-line) and bought the sodding thing on my John Lewis card (6 months interest-free credit). It duly arrived yesterday morning (during the five-minute space when I was drying my hair upstairs - do they do that on purpose?) Luckily though, my downstairs neighbour was home and took the delivery! I didn't even attempt to remove it from its package as I'm terrified of new machines (see my previous Post) and didn't fancy tangling with it, despite the Salesman's assurance that it couldn't be easier.

Part 2: Son, as it happened, had been made redundant last week, from his wonderful job in the music business in London. Fortunately for me, he didn't tell me until he had actually dealt with it and found himself another job. (He knows my bad habits, and I would have both panicked, and worried, terribly.) The end result of this is that, despite moving, taking on a new mortgage and being made redundant, he will actually be better off financially because of his redundancy payment (tax free). I must say he was enviably philosophical about the whole business, and sounded completely fine! He was invited to a very posh wedding in Somerset yesterday and the day before, and drove back today, via Brighton, to sort out some of his stuff in the Loft before the moving day - which turns out to be Monday (14th), not the 24th, as I had previously been told. (I hope you're still following this?) Anyway, I (perhaps unwisely) asked him if he would set up the new TV for me, which he did. Bearing in mind that he had had only two (or was it three) hours sleep, had driven here from Somerset, was probably still hung over, and had spent an hour in the loft chucking out his past, I guess I wasn't going to get his full attention or the best result. To cut a long story short, the TV isn't right. I have only 5 channels - and this on a TV which supposedly has Freeview built in. I have phoned John Lewis and they have promised to get back to me, but, as I said to Daughter, if they phone me and give me instructions, I still won't have a clue, and will panic and worry in equal measures, and get the bloody thing wrong again. HELP. Oh Fixer, where art thou?